Refund Policy for SmartBizGuides.com

At SmartBizGuides, we strive to ensure you’re delighted with your ebook purchase. If something isn’t right, you may be eligible for a refund under the following conditions:

1. Satisfaction Guarantee

• What it covers: If you’re not satisfied with the content of your ebook, you can request a full refund.

• Timeframe: Within 7 days of your purchase date.

• How to request: Contact us at support@smartbizguides.com with your order number and a brief explanation of why the ebook didn’t meet your expectations. Your feedback helps us improve!

• Why this matters: We value your trust and want you to feel confident in your purchase.

2. Technical Issues

• What it covers: Problems downloading or opening your ebook.

• Process: Reach out to us for assistance. If we can’t fix the issue, we’ll issue a full refund.

• Our commitment: We’ll work with you to resolve any technical hiccups quickly.

3. Accidental Purchases

• What it covers: If you accidentally buy the wrong ebook.

• Timeframe: Contact us within 24 hours of purchase.

• Options: We may offer a refund or an exchange for the correct ebook, at our discretion.

• Note: Act fast to let us know—it helps us help you!

Important Notes

• Eligibility: Refunds apply only to purchases made directly through SmartBizGuides.com.

• Our discretion: We reserve the right to deny requests if we detect abuse of this policy.

• Processing time: Refunds will be processed within 5-7 business days and returned to your original payment method.

• Digital nature: After the 7-day satisfaction guarantee period, all sales are final (except for unresolved technical issues), as ebooks cannot be returned once accessed.

We’re committed to delivering high-quality business guides and appreciate your understanding of these terms. Have questions? Contact us anytime at support@smartbizguides.com